Visitors who browse this Web site do so on an anonymous basis. We have not configured this Web site to collect any information from your computer without your input. This means that, unless you voluntarily and knowingly provide us with information, we will not know your identity, your e-mail address, or any other information identifiable to you. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous unless you voluntarily tell us who you are.
When we need to collect personally identifiable information from you to provide you with a particular service or promotions we will ask you to voluntarily supply us with the information needed to complete your request. This may include but is not limited to your name, shipping/billing address, phone numbers, email addresses, credit card information, birth date, gender, occupation, or personal interests. Whether or not to provide such information is completely your own choice. However, electing not to provide the information requested, you may be unable to purchase products, or access certain services, offers and content on our web site. We will use your email address to send confirmations and, if necessary, might use the other information to contact you for help in processing your requests.
This Web site is not intended for minors and we do not knowingly solicit or collect personally identifiable information from minors. We urge parents and guardians to participate in their children’s online activities and use parental control or other web filtering technology to supervise their access to the web.
Use of Information
We use the personal information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers, and providing you with information from and about BOSTON STREET ANIMAL HOSPITAL to serve you better, we may combine information you give us online or in our stores. We may also combine that information with publicly available information and information we receive from other companies we have partnered with. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.
We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. We provide these providers with the information needed for them to perform these services. We also ask they confirm their privacy practices are consistent with ours.
Although unlikely, in certain instances we may disclose your personal information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to BOSTON STREET ANIMAL HOSPITAL or to others. We may also disclose your personal information when we believe the law requires it.
Updating and Opt-Out Information | If you prefer not to receive information or would like to update your contact information for BOSTON STREET ANIMAL HOSPITAL please let us know by calling us at 1-410-497-8409 or by filling out a contact form through the contact us page of this website. Please be sure to include your email address, mailing address, full name, and specifically what information you do not want to receive.
It is our intention to only send you email communications that will be useful to you and that you want to receive. At your sole choice, you may join the Email Community by providing your name, postal and email address. We use a third party e-mail service provider to send emails. This service provider is prohibited from using your email address for any purpose other than to send Harbor View Veterinary Hospital related email. Anytime you receive an email about special offers or promotions you will be provided the choice to opt-out of future emails.
Please note that any requests to remove or update your personal information may take up to 6-8 weeks to complete your request.
We take precautions, including use of sophisticated encryption and authentication tools, to protect the security of your personal information that you share with us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk.
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